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All payments are secured by 2Checkout. The client may request a refund no longer than 7 days after the first transaction. We guarantee a full refund of the subscription and trial purchased on Duck.Design website.

Duck.Design KL Invest Group LLC may reject the refund request in the following cases:

- When the client tries to hack the data or damages company's services, team, assets, reputation.
- When the client has the intention of re-selling Duck.Design services.
- When client's account was used for the fraud actions (affiliate fee fraud, etc).

Procedure of refund

The client should contact Duck.Design KL Invest Group LLC by email about a refund.

Email message should:
- be sent from the payment email;
- include the date of the transaction;
Duck.Design KL Invest Group LLC may take up to 3 days to review refund request.